Intelligent document processing
Extract, classify and validate information from documents and route it into your systems.
Take the repetitive work out of operations.
We apply AI to the manual, rule-based and document-heavy processes that slow your teams down, and design the review steps so people handle exceptions, not routine.
Problems we address
Manual re-keying and matching
People copy data between systems and match records by hand.
Documents that arrive unstructured
Invoices, contracts, forms and emails hold the information a process needs, but not in a usable form.
Errors and delays in cycles
Month-end, onboarding and approvals slow down when work depends on manual steps.
Growth that needs more people
Volumes rise faster than teams can scale.
Capabilities
Reconciliation
Match transactions and records across systems, flag differences and propose resolutions.
Workflow automation
Orchestrate multi-step processes across applications, with approvals where they are needed.
Assistants for operations teams
Answer questions and prepare drafts from your data and procedures.
Exception handling
Route unclear cases to people with the context they need to decide quickly.
Process measurement
Track volumes, accuracy, cycle times and the share handled without intervention.
Typical use cases
- Financial reconciliation and journal matching
- Invoice, contract and form processing
- Onboarding and KYC document checks
- Reporting preparation and variance explanations
How we deliver
Pick a process
Choose a high-volume process with clear rules and measurable results.
Map and baseline
Document how it works today and measure time, cost and error rates.
Prototype on real data
Prove accuracy on your own documents and records.
Design the review
Define confidence thresholds and who handles exceptions.
Deploy and tune
Release, monitor results and extend to the next process.
Technical foundations on AWS
Built on AWS, connected to your finance, ERP and document systems.
- Amazon Textract
- Amazon Bedrock
- Amazon Bedrock Data Automation
- Amazon Augmented AI
- AWS Step Functions
- AWS Lambda
- Amazon EventBridge
- Amazon S3
Security, governance and operations
Human in the loop
People review low-confidence results and decide on exceptions.
Audit trail
Every automated decision is logged so it can be traced and explained.
Segregation of duties
Access and approvals follow your existing controls.
Accuracy monitoring
Quality is measured continuously, not only at go-live.
Where we apply it
- Financial & Business OperationsAI-assisted reconciliation, document processing and customer service for finance, banking, insurance and business operations.
- Retail & E-commerceE-shops and websites that launch fast, scale for peaks, stay secure and convert, with analytics and AI to understand customers.
Related services
- Generative AI & RAGGenerative AI applications grounded in your own knowledge with retrieval-augmented generation, evaluated, guarded and operated on AWS.
- Agentic AI & AI AgentsEnterprise AI agents on AWS, integrated with your systems, with controlled tool use, evaluation, security, human oversight and operational monitoring.
- Data & AnalyticsData pipelines, lakes and warehouses, business intelligence, real-time analytics and machine learning on AWS.
Related insights
Have an AI or Cloud challenge to solve?
Let's identify the opportunity and determine the right path to a working solution.
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